We all take things for granted. Probably the worst thing we take for granted are other people, and that they will always be there for us. But I’m not going to write about that, I’m writing about the fact that I have gotten really good service from my web host service provider for over 4 years now. Except for a few bumps along the way during server upgrades/migrations, my web hosting/email service has been pretty darn exceptional. So exceptional, that I take it for granted.
This week has been one of those weeks where my taking the service for granted has bit me in the butt — my web host company was doing a nice thing, upgrading our servers and services, they do this about every 2 years or so. Usually, its only a matter of learning my new password to get into the Control Panel to tinker with my config/set up, no big deal, a matter of a few minutes out of my day. This time, though, it was truly traumatic. Server migration occurred on Monday night and it was not until 3 pm today that I actually got everything back to normal. The culprit? What you’re reading right now, my Blog. It has some finicky web blog config settings and my MYSQL database’s name also changed, so that kinda threw a “Minkey” (as Inspector Clouseau would say) wrench into everything, including using the wrong new DB name. Doh!
We all get so comfortable with things that always work, that it is truly hair pulling experience when the things we depend on fail. I don’t know about you, but I was F-R-A-N-T-I-C that I couldn’t write to my blog, that you couldn’t read anything new or fascinating about my life (wink -wink), and that you also could not send me your pithy comments about my life, via the blog.
We all owe Norm, from Premium Host a big round of thanks (and a beer!) that this blog has been restored. OK, so maybe I just owe him a big THANK YOU and a beer.
Note to Norm: THANK YOU!!! and if you are ever in the DC area, or I ever venture into your Canadian provence, I’ll buy you a beer!
